A global media and entertainment conglomerate installed a video wall in their a network operations center.  Before long, they faced two common challenges: incessant technical difficulties on proprietary hardware, and, at the same time that their mission was expanding beyond just network incidents in the NOC itself, being saddled with a sizable investment that was growing increasingly irrelevant to operations.


Management needed a better solution.  Alternatives were researched based on hard knocks lessons.  One firm stood out as focused on operational outcomes, not selling video walls per se, while offering the breadth of services to address any of the range of issues they now had experienced directly.  They set up a pilot system, and shortly thereafter upgraded operations with Activu.


Running an open system on their company-standard computer hardware and operating systems, the technical glitches quickly faded away for good.  Now the team could focus on why they wanted a video wall in the first place: to readily see any information assembled into their common operating picture, and to share that dynamically with the appropriate experts engaged in their expanding mission to address network, security, or cyber incidents.  And by integrating with global incident-tracking system ServiceNow, Activu is helping the entire organization respond more effectively and intelligently to the expanding set of events types that has become their mission. With the success of this project, their next step is expanding the Activu solution to the operation centers in Europe and Asia.

About Activu

Vis/ability makes any information visible, collaborative, and proactive for people tasked with monitoring critical operations. Users of the platform see, share, and respond to events in real time, with context, to improve incident response, decision-making, and management. Activu software, solutions, and services benefit the daily lives of billions of people around the globe. Founded in 1983 as the first U.S.-based company to develop command center visualization technology, more than 1,300 control rooms depend on Activu.