Description
- Full-service law enforcement agency
- Fourth largest county in the state (2,010 sq mi)
- Population of 715,000.
Responsibility
- Emergency Communication Center (ECC)
24/7 operation; law enforcement & fire/rescue services across most of Polk County. Processed over 671,000 calls in 2023, with more than 281,000 requiring deputy dispatch. - Real-Time Crime Center (RTCC)
Active investigations and communication with officers & other agencies in the field; advanced technology & analysis.
Challenge
Outdated ECC and RTCC technology required a full replacement. The existing systems lacked the interoperability and modern capabilities needed to support increasingly complex public safety operations.
Solution
Visability delivered a transformative, seamless, interoperable solution — unifying the ECC and RTCC on a single platform built for the complexity and pace of modern public safety operations.
Result
Seamless information sharing within and between the ECC and RTCC. A future-proof solution that meets the complexities of modern public safety — and keeps pace as Polk County’s needs continue to grow.
More about Polk County Sheriff
Did you know…
Grady Judd, often referred to as “America’s Sheriff,” leads law enforcement in Polk County, Florida. His work garnered national attention in February 2024 for dismantling a sex ring, rescuing 13 victims, and arresting 228 suspects; and again in October when his department arrested 157 individuals for human trafficking.